Property management shouldn't be confusing.
Friendly, approachable support for leaseholders, freeholders and the people responsible for managing residential developments.
Clear advice. Personal support.
Leasehold can sometimes feel complicated and difficult to understand. For owners of long leasehold properties, particularly those new to this type of tenure, navigating the responsibilities and terminology can be frustrating.
At DMS, we believe property management shouldn't be confusing. We're friendly, approachable and always happy to answer your questions and explain things clearly.
Leaseholders have certain financial and legal responsibilities under the terms of their lease, while freeholders also have obligations they must meet. Good management is about making sure these responsibilities are handled properly, efficiently and transparently.
If you are paying a service charge, you should expect to see value for money. That's why choosing a property management company you can trust, with a genuine understanding of leasehold requirements, is so important.
Transparent and Fair
At DMS, we believe that good property management starts with being honest, open and straightforward with our clients and leaseholders.
We believe you should always know what is happening with your development and why decisions are being made. We aim to communicate clearly, keep clients informed and provide straightforward answers to questions, without unnecessary jargon or complications.
We understand that service charges and the management of a development can sometimes raise questions. Our approach is to deal with these openly and fairly, ensuring that costs, works and decisions are clearly explained.
Above all, we want our clients and leaseholders to feel that they can trust us, approach us with confidence and know that their concerns will be listened to and dealt with professionally.
A Personal Approach
As a smaller, independent firm, DMS can provide the personal service that larger property management companies may struggle to offer.
The team take the time to understand each development individually and, most importantly, to get to know the people who live there. We recognise that no two developments are the same, so we tailor our approach to suit the needs of each community.
Whether you have a question about your lease, service charges, maintenance or the day-to-day management of your development, DMS is here to help.
Have a question about your property?
We're happy to explain things clearly and help you understand what happens next.
Contact DMS